This policy explains what information we collect when you use MoodSmith’s sites, services, products, and content.
When you create an account we collect information that allows us to set up your account, such as your name and email address.
If you purchase an online course or product we do not collect or process your credit or debit card details. These are however collected and processed by our payment processing service providers Stripe Payments Europe, Ltd (“Stripe”) or PayPal. The collection and processing by these providers of your credit or debit card details and other personal data are governed by their respective terms and conditions.
Device information. We may collect device information such as Internet Protocol (“IP”) addresses, log information, device type, and unique device identifiers. For example, we may collect IP addresses from you when you log into the Services as part of our log-in and security features.
Usage Information. We may collect usage information such as the pages you viewed, the features you use, your browser type.
We use the information collected to provide you with a good experience interacting with us and when using the MoodSmith website. This includes the ability to send you receipts of payment and information on your purchased course. It allows allows us to respond to any queries you may have.
We may also us the information to provide you with the Services that you have accessed or requested; to provide technical support andcommunicate with you.
From time to time we may communicate with you, including to provide you with important information about the Services or your accounts, such as subscription related information.
We always give you the option to unsubscribe in any email we send you.
If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information (including personal information) to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference.
We use a variety of third party data processors to help us provide and support our services. We need to share information with them in order to ensure the adequate performance of our contract with you.
Examples include payment processors, email delivery systems, and helpdesk systems.
We take precautions to protect the security of your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
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